Refund and Cancellation Policy
Read before purchasing. Pending final legal and CA review before public launch.
This document is a structural placeholder. It has not been reviewed or approved by a qualified lawyer or CA. Do not treat this as a final legal document. This page must be replaced with lawyer-reviewed and CA-reviewed final copy before the website is published publicly.
Effective Date
[Placeholder] To be confirmed by lawyer and CA before launch.
1. Overview
[Placeholder] This policy describes the conditions under which refunds may be requested for services purchased from Usul Creative Solutions. Read this policy before purchasing. Final policy to be reviewed by lawyer and CA.
2. Before Work Begins
[Placeholder] Refund eligibility before intake submission or work commencement to be defined by lawyer. No automatic refund is implied by payment alone.
3. After Work Has Begun
[Placeholder] Once work has commenced following payment confirmation and intake submission, refund eligibility is limited. Specific conditions to be defined by lawyer and CA.
4. Revision-Related Disputes
[Placeholder] If a deliverable does not meet the stated scope, revision rounds are the primary resolution mechanism. Refund eligibility in revision-related disputes to be defined by lawyer.
5. Payment Errors and Duplicates
[Placeholder] In the case of duplicate payments, incorrect amounts, or payment gateway errors, resolution is subject to the payment gateway provider's policies and our internal verification process. Contact us through the official channel immediately if you believe a payment error has occurred.
6. Non-Refundable Items
[Placeholder] Specific non-refundable conditions to be listed by lawyer. Do not assume all payments are refundable.
7. How to Request a Refund
[Placeholder] Refund requests must be made through the official communication channel. Requests made through unofficial channels will not be processed. Process and timeline to be defined by lawyer.
8. GST and Tax on Refunds
[Placeholder] GST and tax treatment on refunds to be confirmed by CA before this policy is published.
This document is a placeholder. Replace with final lawyer-reviewed and CA-reviewed copy before launch. Effective date must be confirmed before publication.